It was a pleasant stay, just wished the food was a little more focused towards the Mysore delicacies. With its proximity to numerous tourist places like the art center in Jaganmohan Palace, shopping destinations in Central Mysore, Sri Harsha Road, Ashoka Road, you can enjoy easy access to all these places during your stay. Grand Mercure. Guests traveling on business can benefit from the short commute time to the railway station and industrial layouts in the city such as Hebbal Industrial Area, Bannimantap and Mandi Mohalla. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Warm Regards, Rayan A General Manager, Dear Sanjay s., We very much appreciate your comments regarding your stay at the Grand Mercure Mysore. Location also good. Mysore zoo is 2.7 mi away while Karanji Lake is 3.4 mi from the property. Highly recommended, Gayatri H. Business - 06/01/2021 Confirmed reviews ALL, Vincent Couples - 05/01/2021 Confirmed reviews ALL. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. but at the time of checking out, they asked me to pay the full amount, I was surprised that they do not have a record of my payment, they wanted me to show proof of my payment again. Now £24 on Tripadvisor: Grand Mercure Mysore, Mysuru (Mysore). You can enjoy a drink at the bar/lounge. Rooftop Out-door Swimming pool, Spa, Fitness Centre, Special Children recreation facilities in Kids play area & X-box System available in the lobby, Rooftop poolside romantic dining experience for couples available. À quelques minutes du palais Mysore et du zoo, le Grand Mercure Mysore est situé au coeur de la ville, sur la célèbre Dasara Procession Route. Feel very bad incoming this hotel. The hotel offers 146 rooms and suites, a rooftop swimming pool, gym, all day dining restaurant, in-house bar, free WiFi, Kids play area, X … At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rooms offer a flat-screen TV and WiFi.  | Website Design. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In close proximity to all tourist attractions and view to Dasara Procession. Book Grand Mercure Mysore, Mysuru (Mysore) on Tripadvisor: See 1,742 traveller reviews, 812 candid photos, and great deals for Grand Mercure Mysore, ranked #2 of 244 hotels in Mysuru (Mysore) and rated 4.5 of 5 at Tripadvisor. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. To solo trips, family holidays, and couple getaways. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments with our team. The check in process was very smooth and cordial. Everything except your front office was terrible. Low level beds are a must. Be it a holiday or a business trip, experience luxury at Grand Mecure Mysore, one of the best Business hotels in Mysore. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Complimentary water bottles not served unless asked. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Grand Mercure Mysore Upscale hotel for business and leisure Minutes away from Mysore Palace & Mysore Zoo, Grand Mercure Mysore is located in the heart of the city on the famous Dasara Procession pathway. As such, the use of the Aarogya Setu app and thermal screening is mandatory at Security check at the hotel entrance. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. * Breakfast on 1st Jan was very chaotic and not well managed. The hotel ambience and tranquility is remarkable. Warm Regards, Rayan A General Manager, Dear Mahesh S., Thank you for taking the time to tell us about your experience at Grand Mercure Mysore. This made it very uncomfortable to take short rests. We give some of the best body spa services in Mysore like Body Massages, body Wraps, Body Scrubs, Foot Reflexology and much more. I had requested handicap assistance for my family member and from the parking lot, there was a lot of humane assistance which is much appreciated. Great option of beer and wine. Thanks, Anwar Families - 03/01/2021 Confirmed reviews ALL. It is always a pleasure to receive positive feedback. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Not clean shower. There are 2 restaurants on site, along with a coffee shop/café. The hotel offers 146 rooms and suites, a rooftop swimming pool, gym, all day dining restaurant, in-house bar, free WiFi, Kids play area and Spa. Option. Guests are also requested to fill the COVID-19 self-declaration form on arrival and wear a mask at all times when in the hotel. The a' la carte menu has the delectable local delicacies and an eclectic mix of the finest global cuisine. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Staff there is extremely helpful ready to go extra mile for guests. Mahesh S. Business - 11/01/2021 Confirmed reviews ALL. It is always a pleasure to receive positive feedback. Guests praise the locale. food was great. Warm Regards, Rayan A General Manager, Dear Srinivas M., We very much appreciate your comments regarding your stay at the Grand Mercure Mysore. Minutes away from Mysore Palace & Mysore Zoo, Grand Mercure Mysore is located in the heart of the city on the famous Dasara Procession pathway. O. D. Families - 11/01/2021 Confirmed reviews ALL. Warm Regards, Rayan A General Manager, Dear V Jayaprakash J., Thank you for taking the time to tell us about your experience at the Grand Mercure Mysore. excellent buffet dessert. Entire hotel staff is always welcome with a bright smiling eyes though still there are... Had amazing lunch and dinner at la uppu.Restaurant was clean and polish. Warm Regards, Rayan A General Manager, Dear Bishwarup C., We very much appreciate your comments regarding your stay at the Grand Mercure Mysore. Nischal S. Couples - 03/01/2021 Confirmed reviews ALL, Bishwarup C. Families - 03/01/2021 Confirmed reviews ALL. Warm Regards, Rayan A General Manager, Dear Reetu G., We very much appreciate your comments regarding your stay at the Grand Mercure Mysore. Restricted access to the pool, spa and restaurants for all guests. 2203 60 New Sayyaji Rao Road Nelson Mandela Circle Karnataka 570021 mysuru india, KEMPEGOWDA INTL APT At 190km / 118 miles - Shuttle paying, MYSORE AIRPORT At 13km / 8 miles - Shuttle paying. , When I came to the check-in counter to check in the person asked me details and just asked me to go wait without giving me information on why he asking me to wait or when he will check me in. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Relish the authentic taste of French flavours perfectly mixed with the exotic regional flavours of Mysore at La Uppu, our all day dining restaurant specialized in international cuisine. View deals for Grand Mercure Mysore, including fully refundable rates with free cancellation. The bed in our room was too high to climb even for an able bodied person, let alone my physically challenged family member. It is always a pleasure to receive positive feedback. I had 2 nights stay at Grand Mercure Mysore on last week. Thanks to chief chef Mr sathya, for the special care. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. We’ll even let you know about secret offers and sales when you sign up to our emails. Guests praise the locale.  |  Legal Notice The hotel offers 146 rooms and suites, a rooftop swimming pool, gym, all day dining restaurant, in-house bar, free WiFi, Kids play area and Spa. The hotel offers 146 rooms and suites, a rooftop swimming pool, gym, all day dining restaurant, in-house bar, free WiFi, Kids play area, X … The hotel offers 146 rooms and suites, a rooftop swimming pool, gym, all day dining restaurant, in-house bar, free WiFi, Kids play area, X … I will share your comments with our team. Rooms offer a flat-screen TV and WiFi.  |  Contact Us If the prospect of a finger-licking-good North Indian meal gets you all excited, visit our rooftop resto-bar. It is always a pleasure to receive positive feedback. Mysore zoo is 2.7 miles away while Karanji Lake is 3.4 miles from the property. Experience perfection in your meetings & events: when you choose to host them at Grand Mercure... Me and my friend had lunch at la uppu. Warm Regards, Rayan A General Manager, Dear Kishan K., Thank you for taking the time to tell us about your experience at the Grand Mercure Mysore. After room service people kept their left over tray and food outside I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Warm Regards, Rayan A General Manager, Dear D. O., We very much appreciate your comments regarding your stay at the Grand Mercure Mysore. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Srikanth S. Couples - 10/01/2021 Confirmed reviews ALL, Santhosh K. J. Solo - 10/01/2021 Confirmed reviews ALL, Special thanks to your staff ms.Brijith mr Nadeem and mr Ahamed for the hospitality,Good attitude....surely I will come back again with my family, I’ve stayed in this property a couple of times. With the hotel's proximity to numerous tourist places like the art centre in Jaganmohan Palace (3.5 km), shopping destinations in Central Mysore (3.9 km), Sri Harsha Road (3.3 km), Ashoka Road (3.5 km), you can enjoy easy access to all these places. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is always a pleasure to receive positive feedback. Staff is extreme helpful and they are taking very good care of all safety rules during these times, especially for the common area and the services. Enjoy vantage views of the much awaited annual Dasara procession or just soak in the sights and sounds of historic Mysorefrom our unparalleled suites with balconies. I will share your comments with our team. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Book online or call now. Grand Mercure Mysore offers a total of 146 spacious rooms featuring numerous value add-ons like balconies in a few rooms, mini-bar, free Wi-Fi, Flat Screen LED TV, tea-coffee makers and round the clock room service. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Enjoy delicious North Indian cuisine at our rooftop Specialty Restaurant "By the Blue". It is always a pleasure to receive positive feedback. No apology or anything, so rude and unprofessional. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Checkin did not go well. This is one area of concern as there was lot of violation on social distancing, guests roaming around without masks, too many touchpoints. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. e.t.c. I will share your comments with our team. Please take care of parking area, no sufficient place to park cars. Buffet food was super. Enjoy vantage views of the much awaited annual Dasara procession or just soak in the sights and sounds of … Minutes away from Mysore Palace & Mysore Zoo, Grand Mercure Mysore is located in the heart of the city on the famous Dasara Procession pathway. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. All the dishes were outstanding and the service was exceptional. Sandeep J. R. Families - 16/01/2021 Confirmed reviews ALL, Bala Families - 15/01/2021 Confirmed reviews ALL. To resolutions you can make and not break. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. Email: The overall experience was satisfactory. St. Philomenas Church is minutes away. It is always a pleasure to receive positive feedback. this is ridiculous to see such inefficiency at a five-star hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is always a pleasure to receive positive feedback. I waited patiently and he just ignored me for a long time and started checking in other people. Amit Parekh , Dec 31, 2020. good... Stay in touch and connected to all the news and happenings. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. St. Philomenas Church is minutes away. The Silk Bar, located at the lobby level, can accommodate 18 people. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Prices are calculated as … Especially India dish and dessert buffet super. The room was generally comfortable and we are thankful that a wheelchair was provided with us for the entire duration of the stay. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The food at restaurant also was not in expectations with other Accor, baked items were not fresh. I will share your comments with our team. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. The grand Mysore Palace and Chamundeshwari Temple are major tourist draws, but Mysore is also a celebrated centre for handicrafts, famed for silks, sandalwood and sweets, as well as a … nice option in beverage menu. Read Reviews of Grand Mercure Mysore. Located ideally a few kilometers from the popular Mysore Palace, the Mysore Zoo, and the legendary Chamundeshwari Temple, Grand Mercure Mysore is the first five star hotel in Mysore. Grand Mercure Mysuru - An Accor Hotels Brand, located at 2203/60, New Sayaji Rao Road,,Nelson Mandela Circle,Sayyaji Rao RoadMysore is a landmark in the hospitality sector of the city of Mysore. Weekends with family can never be better when you stay at Grand Mercure Mysuru. Grand Mercure Mysore is rated "Fabulous" by our guests. Minutes away from Mysore Palace & Mysore Zoo, Grand Mercure Mysore is located in the heart of the city on the famous Dasara Procession pathway. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. We only had in room TV which had very limited channels. I will share your comments with our team. It is always a pleasure to receive positive feedback. Warm Regards, Rayan A General Manager, Dear Mahalakshmi S., We very much appreciate your comments regarding your stay at the Grand Mercure Mysore. La Uppu restaurant is open from 7:00 to 22:30 hours. For your safety and comfort we have put in place strict measures adhering to governmental requirements.  |  Careers 8 hrs. Live counted orders were never delivered (i ordered for a Cheese Omlet). Warm Regards, Rayan A General Manager, Dear Srikanth S., We very much appreciate your comments regarding your stay at the Grand Mercure Mysore. Check-in with ALL as you tick off your 2021 bucket list. 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